Returns & Exchanges

Because fragrance is an intimate and personal product, we follow a strict but fair policy to protect both our customers and the integrity of our collection.

We accept exchanges under the following conditions:

• The item is unopened and fully sealed
• The request is made within 7 days of delivery
• The original packaging is intact and undamaged
• Proof of purchase (order confirmation) is provided

To request an exchange, contact us via Instagram DM or email within the 7-day window and we'll guide you through the process.

We Do Not Accept Returns Or Exchanges If:

• The item has been opened or used
• More than 7 days have passed since delivery
• The item was purchased during a sale or promotion
• The original packaging has been damaged or discarded

Damaged or Wrong Item?

We take full responsibility if something goes wrong on our end.

If you receive a damaged, broken, or incorrect item, please:

• Take a clear photo of the item and packaging
• Contact us within 48 hours of delivery
• Send the photo via Instagram DM or email

We will arrange a full exchange at no extra cost to you, including covering the return shipping.